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Store Policies

LAST UPDATED — JULY 20, 2026

Ordering & payment

All prices are in US dollars. Orders are placed through the cart on this site. Bundle and quantity discounts shown in your cart are applied automatically — the price you see at checkout is the price you pay, plus shipping if you choose it.

Shipping

Flat $6 shipping anywhere in the US, with tracking emailed when your order is on the way. Printed-to-order pieces (like the KC Diamonds collection) are typically ready in 5–7 days; in-stock premade items ship in 2–3 days.

Refunds & replacements

Every piece is inspected and quality-checked before it ships or is handed off. Because our products are 3D-printed to order, all sales are final — we do not offer refunds or exchanges for change of mind, ordering the wrong item or color, or for wear, damage, or breakage that happens after delivery.

If your order arrives damaged from shipping, we'll make it right. Email us at braxtonmcdowell@shoplayeredkc.com within 7 days of deliverywith photos of the damaged item and the packaging, and we'll send a replacement or issue a refund.

Team & bulk orders

We do bulk runs of anything in the shop. For team orders, we'll confirm quantities, colors, pricing, and timing by email before any printing begins — and the same refund terms above apply.

Contact

Layered KC · Lenexa, Kansas · braxtonmcdowell@shoplayeredkc.com. We respond within 24 hours.

Questions about any of this? Email braxtonmcdowell@shoplayeredkc.com — we answer within 24 hours.